One-third of enterprise apps include AI agents by 2028

4.6 significance by Gartner Business December 2028

Why does it matter?

Agents inside mainstream software would make autonomous workflows a normal part of enterprise apps.

Direct quote

Gartner predicts at least 15% of day-to-day work decisions will be made autonomously through agentic AI by 2028, up from 0% in 2024. In addition, 33% of enterprise software applications will include agentic AI by 2028, up from less than 1% in 2024.

Gartner