Why does it matter?
Agents in payments would bring AI automation into a high-volume, operationally sensitive business workflow.
Direct quote
In B2B, AI agents will be present in about one-third of payments. Unlike B2C, B2B payments are ideal for agentic AI today -- and we foresee that AI agents will be used in about one-third of B2B payment workflows by the end of 2026.
Forrester